SALES AGREEMENT
ARTICLE 1 - PARTIES
1.1 SELLER:
- Title: ThermoKit
- Address: Antakya/Hatay, Turkey
- Phone: +90 532 288 3285
- Email: parts[@]thermokit[dot]com
1.2 BUYER:
- Name/Surname/Title:
- Address:
- Phone:
ARTICLE 2 - SUBJECT
The subject of this agreement is the sale and delivery of the product, whose type, quantity, brand/model, color, and sales price are specified below. The product was ordered electronically by the BUYER from the SELLER's thermokit.com website. This agreement is made in accordance with the provisions of the Law on the Protection of Consumers No. 4077.
ARTICLE 3 - PRODUCT DETAILS
Details of the product(s):
- Type and category:
- Quantity:
- Brand/Model:
- Color:
- Sales Price:
Payment method:
Delivery address:
Delivery recipient:
Billing address:
Shipping cost:
ARTICLE 4 - GENERAL PROVISIONS
4.1 The BUYER declares that they have read the preliminary information regarding the product's main characteristics, sales price, payment method, and delivery details on the thermokit.com website and have provided electronic confirmation.
4.2 The product will be delivered to the BUYER or to the recipient specified by the BUYER within the timeframe indicated on the website, provided it does not exceed the legal 30-day period.
4.3 If the product is to be delivered to a third party/organization at the BUYER's request, the SELLER will not be held responsible for the third party's refusal to accept the delivery.
4.4 The SELLER is responsible for delivering the product in compliance with the order specifications, intact, and complete with warranty certificates and user manuals, if applicable.
4.5 For delivery, the BUYER must have signed this agreement and completed payment as agreed. If payment is not completed or is canceled in the bank records for any reason, the SELLER is relieved of its obligation to deliver the product.
4.6 If the product price is not paid due to unauthorized or fraudulent use of the BUYER's credit card after the product has been delivered, the BUYER is obliged to return the product to the SELLER within 3 days. The shipping costs in this case will be borne by the BUYER.
4.7 In cases of force majeure or extraordinary circumstances (e.g., adverse weather, disruptions in transportation), the SELLER must inform the BUYER. The BUYER may then cancel the order, choose a replacement product, or delay delivery until conditions improve. If the BUYER cancels, the amount paid will be refunded in full within 10 days.
4.8 Products that are defective or damaged can be returned to the SELLER within the warranty terms for repair. The shipping costs for such returns will be borne by the SELLER.
4.9 This agreement becomes effective upon the BUYER’s signature and delivery to the SELLER by fax or mail.
ARTICLE 5 - RIGHT OF WITHDRAWAL
5.1 The BUYER has the right to withdraw from this agreement within 15 days from the delivery of the goods. To exercise this right, the BUYER must notify the SELLER via email, fax, or phone and return the product with its original invoice.
5.2 If the returned product is defective, the shipping costs will be borne by the SELLER. For returns of non-defective products, the shipping costs will be borne by the BUYER.
5.3 Refunds will be made to the BUYER within 3 days after receipt of the returned product and invoice. The reflection time for credit card refunds depends on the respective bank.
ARTICLE 6 - LIMITATIONS OF THE RIGHT OF WITHDRAWAL
The right of withdrawal cannot be exercised for:
- Goods that are likely to deteriorate quickly or expire.
- Products that have been used, assembled, damaged, or have had their packaging altered.
- Custom-made goods produced according to the BUYER's specifications or personalized by alterations or additions.
ARTICLE 7 - JURISDICTION
In disputes arising from this agreement, the Consumer Arbitration Committees and Consumer Courts in the SELLER's or BUYER's location shall have jurisdiction, up to the monetary limit determined by the Ministry of Industry and Trade.
Confirmation of Agreement
By completing the order, the BUYER is deemed to have read, understood, and accepted the terms of this agreement.
SELLER: ThermoKit
BUYER:
Name and Surname:
Date: